I am an experienced Operations & Project Management VA with over 15 years in IT service management, i----------- handling, and technical support. My background includes managing P1/P2 i-----------, leading cross-functional teams, improving workflows, and ensuring SLA compliance for global companies.
I specialize in:
- Operations & project coordination (Asana, Trello, Jira, ServiceNow)
- IT support & i----------- management (Service Desk, Remote Desktop, O365, VPN, SAP)
- Team leadership, coaching, and reporting
- Process improvement and client communication
What sets me apart: I combine executive-level assistance with technical expertise, making me highly versatile for startups, agencies, and enterprises. Whether you need a reliable VA to manage operations, projects, or technical workflows, I deliver results with professionalism and efficiency.
