Hi, I'm John Keneth Gasmin — a Logistics and Operations Support Specialist with 1 year of hands-on experience as an on-site Logistics Coordinator / Single Point of Contact (SPOC) in the Philippines.
In that role, I handled technician dispatching, service coordination, job tracking, scheduling, and customer support — making sure field teams, clients, and stakeholders stayed aligned every single day. It's a fast-paced role that taught me to stay organized, think ahead, and take full ownership of my work.
Now, I'm transitioning into remote work to build international experience and support businesses outside the Philippines.
What I do well:
- Logistics Coordination – scheduling, routing, and tracking jobs from request to completion.
- Technician Dispatching – assigning the right field tech to the right job, on time.
- Service Coordination & SPOC – owning tickets, escalations, and status updates across multiple parties.
- Customer Support – clear, proactive, professional communication (English, written & verbal).
- Operations Support – reporting, documentation, workflow tracking, and process follow-through.
- Tools I'm comfortable with: Google Workspace, MS Office (Excel, Outlook, Teams), ticketing/CRM systems, scheduling and tracking platforms.
What you can expect fro-----------: I'm organized, proactive, and calm under pressure. I take ownership of my work, communicate clearly, and I'm quick to learn new tools and systems. I may be new to the remote space, but I'm not new to responsibility — and I'm fully committed to growing long-term with the right client.
If you're looking for someone dependable to help keep your operations running smoothly, I'd love to connect and show you what I can do.
Thanks for taking the time to read my profile!
Verified
