I have almost 15 years of experience in customer service, including 8 years in the US healthcare industry, where I honed my skills in communication and problem-solving. I also spent 5 years as a college instructor teaching business subjects, which gave me the opportunity to share knowledge, guide students, and develop my passion for mentoring others.

I bring nearly 15 years of customer service experience, including 8 years in the US healthcare industry, where I developed expertise in client support, problem resolution, and process improvement. With 5 years of experience as a college instructor in business subjects, I’ve also built strong skills in communication, teaching, and mentoring. Most recently, I gained 1 year of experience as a virtual assistant and billing assistant for a law firm, further strengthening my organizational and administrative skills. I want to be known as a reliable, adaptable, and results-driven professional who adds value through excellent service and the ability to guide and support others.