I have over five years of experience in the healthcare customer service industry and corporate support environments. I specialize in delivering efficient virtual assistance, administrative support, and client communication with a strong focus on accuracy, organization, and problem-solving. My background includes handling patient concerns, maintaining accurate records, managing data, and working in fast-paced, performance-driven settings such as Concentrix and other service-oriented organizations.
I am highly proficient in Microsoft Office 365 and skilled in documentation, data management, and task coordination. My experience as a Civil Engineering Intern has also strengthened my attention to detail, technical documentation skills, and ability to adapt to structured workflows. Known for being a quick learner, reliable, and adaptable, I thrive in remote and dynamic work environments where efficiency, professionalism, and strong communication are essential.
