I am a Customer Service and Virtual Support Professional with over 3 years of experience in handling phone, email, and live chat support. I have worked with international companies in the ticketing, retail, and healthcare industries, assisting customer with inquiries, order management, cancellations, and technical issues.
In addition, I have experience as a Healthcare Scheduler, coordinating nurse shifts across hospitals and care facilities, managing calendars, and ensuring complete staffing coverage. I am highly organized, proactive, and skilled at managing last-minute changes without disruption.
