Experienced Customer Service and Administrative Professional with a strong background in healthcare logistics, prior authorization, insurance verification, and call center support. Skilled in handling inbound and outbound calls, resolving escalations, mentoring tea-----------mbers, and providing accurate and timely administrative support. Detail-oriented, proactive, and highly organized, with a proven ability to manage multiple tasks efficiently while ensuring excellent customer satisfaction. Fully equipped to work remotely and available for long-term opportunities. Experienced Customer Service Representative skilled in handling customer concerns with patience and efficiency. I focus on clear communication, problem-solving, and providing a positive experience in every interaction.
