Compassionate and detail-oriented Dental/Medical Virtual Assistant and Customer Service Advocate with extensive experience in healthcare support, dental claims, and medical billing. Skilled in-patient intake, scheduling, insurance verification, and HIPAA-compliant documentation, with proven ability to streamline workflows for both dental and medical practices. Adept at handling benefit inquiries, claims processing, EHR management, and patient follow-up communication. Recognized for delivering empathetic, efficient, and professional support that fosters trust and enhances patient satisfaction.