Dedicated and versatile professional with over 20 years of experience in the banking industry, including 19 years specializing in loan account management, collections, and property appraisal. A licensed Professional Civil Service Passer and NC II Certified Caregiver, equipped with strong skills in financial operations, client relations, and caregiving support. Certified in QuickBooks Online, with a solid understanding of bookkeeping and financial software.Highly adaptable, reliable, and solutions-oriented, with a proven ability to learn quickly, handle complex challenges, and work effectively both independently and as part of a team. Known for being teachable, eager to grow, and committed to delivering quality service across both finance and caregiving fields.