Hi! I’m a Customer Support Specialist with experience handling Amazon and Shopify stores.
I help ecommerce businesses provide fast, friendly, and reliable support that keeps customers happy and coming back.
Here’s what I can do for you:
• Handle email and chat support using Zendesk
• Process refunds, replacements, and order tracking in Shopify
• Resolve customer issues efficiently with empathy and professionalism
• Maintain accurate records using Google Workspace
• Communicate clearly with teams via Slack
I’m detail-oriented, quick to learn, and committed to delivering excellent customer experience.
If you're looking for someone reliable who can support your customers like your own brand voice, I’m here to help.