Resourceful and service-driven professional with extensive experience in law enforcement, healthcare, and property management. Proven ability to manage residential operations, resolve tenant concerns, and maintain high standards of safety and cleanliness. Skilled in coordinating maintenance, handling lease agreements, and ensuring smooth communication between tenants and vendors. Certified in First Aid, BLS, and CPR, with a strong foundation in nursing and public safety. Known for professionalism, empathy, and efficiency—seeking to bring these strengths to a virtual assistant role in healthcare and customer service.