Experienced and detail-oriented professional with over 5 years of combined expertise in order management, sales support, and customer service. Currently working as an Inside Sales Associate at Schneider Electric Philippines, where I manage quote creation, coordinate with order management teams, and maintain accurate sales pipeline data using Salesforce BFO and Oracle.
Previously served as a Customer Care Advocate at Regal Rexnord, handling end-to-end order processing, product inquiries, and cross-functional coordination with engineering, pricing, and logistics teams. My early career at Emerson Electric Corp. involved high-volume alarm monitoring and service dispatching, showcasing my ability to work under pressure and deliver timely support.
Skilled in CRM systems, order fulfillment processes, and stakeholder communication. I bring a proactive approach to problem-solving and a strong commitment to ensuring customer satisfaction and operational efficiency.
