Experienced Virtual Assistant and Customer Service Representative with over 5 years of experience supporting the healthcare and car rental industries. Skilled in handling inbound and outbound calls, appointment scheduling, booking management, calendar coordination, customer support, payment processing, insurance verification, email management, data entry, and administrative tasks. Experienced in using CRM and EMR systems to keep operations organized and efficient. Detail-oriented, reliable, and committed to providing exceptional customer service while ensuring every task is completed accurately and professionally.
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