I am a Systems Engineer with 2 years of experience in IT support, PBX/VoIP deployment, and technical documentation. My work spans across preparing clear and professional reports (activity reports, project progress, meeting minutes, and as-built documentation), assisting in PBX and VoIP setup (Yeastar systems, gateways, and IP phones), and designing Excel trackers for budgeting and project monitoring. I focus on creating solutions that are practical, reliable, and easy for clients to use.