Highly motivated and detail-oriented Real Estate Virtual Assistant with hands-on experience as a Cold Caller, Inside Sales Agent, and Property Management Support VA for U.S.-based clients. Skilled in handling inbound and outbound calls, lead qualification, tenant communication, appointment setting, CRM management, and administrative support in fast-paced real estate environments.
Experienced in communicating with buyers, sellers, tenants, property managers, and vendors through phone, email, SMS, and chat while maintaining professionalism and strong customer service. Confident in assessing lead motivation, scheduling appointments, resolving concerns, and accurately documenting all interactions and updates within CRM and property management systems.
Strong background in property management support, including handling maintenance requests, lease-related inquiries, rent reminders, move-in/move-out coordination, and tenant follow-ups. Highly organized, proactive, and capable of multitasking while maintaining attention to detail and accuracy.
Key Skills:
• Real Estate Cold Calling & Lead Generation
• Inside Sales & Appointment Setting
• Property Management Support
• Tenant & Client Communication
• Email, Phone & Chat Support
• CRM & Database Management
• Maintenance Coordination
• Administrative Support & Data Entry
• Schedule & Calendar Management
• Problem-Solving & Conflict Resolution
• Time Management & Multitasking
• Attention to Detail & Documentation
Tools & Platforms:
• AppFolio, Lofty, FUB, OwnerRez etc.
• CRM Systems
• Google Workspace
• Microsoft Office
• Dialers & Communication Tools
Dedicated to delivering excellent customer service, building strong client relationships, and supporting smooth day-to-day operations for real estate and property management teams.
