Dedicated and customer-focused professional with 11 years of experience delivering exceptional service in fast-paced environments. Skilled in handling customer inquiries, resolving complaints, and providing accurate information with empathy and professionalism. Adept at multitasking, maintaining high levels of customer satisfaction, and building positive client relationships. Proficient in using CRM tools, call center systems, and communication platforms to ensure efficient and seamless support. Recognized for strong problem-solving skills, attention to detail, and the ability to remain calm under pressure while meeting performance metrics and service goals.
