Dedicated and knowledgeable Customer Service Representative with extensive experience in the travel and airline industry. Skilled in handling high volumes of customer inquiries through calls and chats, assisting with bookings, cancellations, rescheduling, refunds, and travel requirements. Known for strong communication, problem-solving, and conflict resolution skills, consistently maintaining high satisfaction ratings. Recognized for resourcefulness, time management, and ability to work under pressure while ensuring a seamless customer experience.
