I have over 15 years of experience in BPO, Customer Service, and eCommerce. My background includes providing technical and customer support across various platforms, managing CRM/ticketing systems, and ensuring excellent client satisfaction. I bring strong skills in process optimization, documentation, and CRO best practices to help businesses enhance customer experience and increase conversions. Adaptable and detail-oriented, I thrive in fast-paced environments and take pride in delivering professional, timely, and personalized support.
