Virtual Assistant | SEO Quality Assurance Specialist | Data Entry Specialist
I am a reliable and detail-oriented professional with over 6 years of experience in
virtual assistance, SEO, data entry, and customer service. My background spans multiple industries, where I’ve consistently delivered accurate results, streamlined
processes, and provided excellent client support.
Career highlights include:
Licensing Associate at Fresh Prints, verifying licenses, reporting royalties, and supporting workflow automation.
General Virtual Assistant at 1-800 Water Damage, managing invoicing, calls, and reports for insurance projects.
2 years as a Quality Assurance Specialist at LinkDaddy, where I monitored production standards, created detailed reports, and optimized SEO processes.
5 months as a Data Entry Specialist, ensuring accuracy and integrity in client SEO campaign data.
Over 1 year as a Customer Sales Advisor at Concentrix, handling inquiries, payments, and service requests with outstanding customer care.
My skill set includes:
Customer Service Excellence – Delivering responsive and empathetic support.
Data Entry Accuracy – Maintaining high-quality, organized records.
Quality Assurance – Identifying inefficiencies and ensuring top performance.
Virtual Assistance – Managing schedules, invoicing, reports, and communications.
Process Optimization – Improving workflows and contributing to SOP updates.
Let’s connect! I’m passionate about helping businesses succeed by bringing efficiency, accuracy, and a solutions-driven approach to every task.