Results-driven EUC Team Lead with over 5 years of experience managing end-user computing operations and delivering exceptional VIP and VVIP technical support. Proven expertise in leading teams, overseeing IT infrastructure, and ensuring seamless service delivery across diverse environments. Skilled in endpoint management, i----------- resolution, and vendor coordination, with a strong commitment to aligning IT strategies with business objectives. Adept at fostering collaboration, optimizing processes, and maintaining high customer satisfaction through effective leadership and problem-solving.