Detail-oriented and dependable Healthcare Support Specialist with hands-on experience in dental insurance verification, benefits breakdown, claims management, and patient account support. Maintained a 95%+ accuracy rate in insurance verification and documentation, helping reduce billing delays and improve claims processing efficiency. Skilled in navigating insurance portals, tracking claim status, and maintaining accurate patient records while adhering to HIPAA compliance standards. HIPAA Certified, with strong communication, analytical, and problem-solving skills, consistently delivering accurate, high-quality results in fast-paced healthcare environments.
