Strategic and results-oriented sales leader with a proven track record of building and scaling high-performance inbound and outbound call center teams. Known for blending hands-on sales expertise with strong leadership, coaching, and process optimisation to deliver consistent revenue growth. Skilled in developing customer-first strategies, implementing CRMs and performance dashboards, and aligning sales operations with marketing initiatives. Recognised for being highly organised, proactive, and committed to empowering teams to exceed goals while fostering a culture of excellence, accountability, and continuous improvement.
