Dedicated and result-driven hotel management professional with over 1 year and 5 months experience in delivering exceptional guest experiences and optimizing hotel operations at Ferra Hotel Boracay. At Carelon Global Solutions, with over 3 years of experience consistently exceeded performance metrics while managing high-stress situations and ability to manage high call volumes. Adaptable and flexible, I excel in multitasking and utilizing computer skills to enhance customer satisfaction and streamline operations.
