I am a results-oriented professional with solid experience in leadership, data management, and client-focused roles. As a Site Manager and former Team Lead, I gained expertise in organizing and analyzing data, preparing performance reports, and building effective tracking systems using Google Sheets. I am skilled in supervising teams, monitoring performance, and ensuring operations run smoothly and efficiently.
Earlier in my career, I worked as an ESL Teacher, which strengthened my communication skills and ability to guide individuals in a clear and supportive way. I also have customer service and sales experience as a Medicare Sales Representative, where I developed strong client engagement and problem-solving skills.
I specialize in:
Data organization, reporting, and analysis
Google Sheets (formulas, dashboards, tracking systems)
Team supervision, coaching, and performance monitoring
Customer service and client relations
Process improvement and operations oversight
I bring with me a balance of leadership, technical skills, and adaptability to help businesses stay organized, productive, and growth-oriented.