I am an experienced Etsy Store and E-commerce Specialist with a strong background in product listing management, customer service, and day-to-day store operations. I specialize in creating and optimizing product listings, managing customer inquiries, processing orders, and supporting smooth and efficient Etsy store operations. I also have hands-on experience with Amazon Vendor Central and Seller Central, including catalog management, product listings, variations, and other e-commerce tasks.
Core Expertise:
• Etsy Store Management
• Etsy Product Listing Creation & Optimization
• Etsy Tags & Keyword Optimization
• SupUP Supplier Sourcing
• Customer Service & Buyer Communication
• Amazon Vendor Central Catalog Management
• Amazon Seller Central Account Management
• Product Listing Creation & Optimization
• Parent-Child Variation Management
• Amazon SEO & Keyword Optimization
• Product Research & Supplier Sourcing
• Inventory Monitoring & Catalog Maintenance
• Promotion & Deal Setup
• Microsoft Excel & Google Sheets
• Helium 10
• Salsify
In my current role, I handle Etsy store operations, with a primary focus on creating and updating product listings, optimizing tags, managing customer inquiries, and providing professional customer service. I support the day-to-day operations of the store by ensuring listings are accurate, well-presented, and optimized while assisting customers with their questions and concerns.
I also have hands-on experience with Amazon Vendor Central and Seller Central, including managing thousands of ASINs, creating and optimizing product listings, maintaining parent-child variation relationships, monitoring inventory, supporting promotional activities, investigating Buy Box issues, and coordinating with Amazon Support to resolve catalog concerns. This experience has given me a strong understanding of large-scale marketplace operations and maintaining accurate, high-quality product content.
In addition, I have experience with supplier sourcing using SupUP, including searching for suitable products, comparing suppliers, reviewing product details, and supporting the sourcing process.
I am detail-oriented, organized, dependable, and adaptable, with the ability to manage multiple tasks while maintaining accuracy and consistency. I communicate professionally, learn new tools and processes quickly, and enjoy supporting the day-to-day operations of e-commerce businesses.
I am seeking long-term opportunities where I can contribute through Etsy store management, product listing and optimization, customer service, Amazon Vendor Central and Seller Central support, product sourcing, and general e-commerce operations. My goal is to help businesses maintain efficient, organized, and customer-focused online stores while supporting their growth and success.
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