I have 2 years of experience in e-commerce with solid knowledge of SaaS platforms and expertise in managing online stores through Shopify, Brandboom, Amazon, and Apparel Magic. I also have experience in administrative and back-office tasks, particularly in document verification, approvals, and handling IDs, business addresses, and related documentation.
In addition, I bring 9 years of experience in customer service, handling phone, chat, and email support. For 5 of those years, I worked as an Account Manager, focusing on sales and retention. With my strong background in customer service, I am highly passionate about assisting clients and customers, and I bring the same dedication when working as a Virtual Assistant.
