Results-driven and detail-oriented professional with 3+ years in E-commerce account management and 5+ years in customer service, plus hands-on experience in digital marketing. Skilled in Amazon Seller Central, Shopify, Walmart, and TikTok Shop operations, with proven success in order management, customer support, and workflow optimization using HubSpot, Zendesk and Salesforce. Recognized for enhancing brand performance and customer satisfaction through strategic, detail-oriented management.