I am a Customer Support Specialist and Virtual Assistant with over 10 years of experience in hospitality, reservations, and remote client service. My expertise includes managing inbound calls, emails, and chat support, coordinating schedules, and handling administrative tasks—all while delivering personalized and high-quality client experiences.
I am highly skilled in reservation systems (Micros Opera, SynXis, Zaui), CRM tools, and Microsoft Office, with a proven track record of supporting both local and international clients. My strengths lie in problem-solving, attention to detail, and communication, making me an asset to businesses seeking seamless virtual support and exceptional customer service.
I am now seeking remote opportunities where I can contribute my experience and skills to help teams streamline operations, improve customer satisfaction, and achieve their goals.
