Shopify VA | Customer Support | Order Fulfillment |Lead Generation |Admin & Marketing Support |
Hi! I am a result-driven and detail-oriented Virtual Assistant with 2+ years of experience supporting entrepreneurs and small business owners in e-commerce, and customer operations.
*** In the Shopify and e-commerce space, I’ve handled full-time VA roles where I supported store owners with:
-Product Listings & Store Organization
-Order Fulfillment & Shipment Tracking
-Customer Support via Email & Chat
-Shopify Backend Maintenance & Store Updates
-Light Reporting, Admin Tasks & Custom Order Coordination
I specialize in making store operations smooth, ensuring every product is presented clearly, orders are fulfilled on time, and customers feel well taken care of.
*** In the BPO industry, I’ve worked as a Content Moderator & Transcriptionist at Accenture for over 6 years, where I handled:
- Content Review & Policy Enforcement (ensuring compliance with community standards)
- Quality Control & Risk Mitigation (flagging harmful or inappropriate content)
- Audio & Video Transcription (delivering accurate, client-ready transcripts)
- Data Entry & Documentation Management
- Cross-Functional Collaboration with Global Teams
- Performance Reporting & Process Improvement
*** In the education field, I’ve worked as a Teacher and am a Licensed Professional Teacher in the Philippines, where I managed:
- Classroom Instruction & Lesson Planning
- Student Performance Monitoring & Assessment
- Curriculum Development & Educational Resource Creation
- Parent-Teacher Communication & Collaboration
- Classroom Management & Student Engagement Strategies
- Continuous Professional Development & Training
I am a results-driven Virtual Assistant in e-commerce, content moderation, transcription, and teaching. I’ve supported Shopify stores and worked at Accenture ensuring accuracy and quality.
I bring strong communication and adaptability. I’m ready to handle tasks efficiently and help your business grow!