Dedicated and adaptable professional with over 7 years of experience in IT support and customer service, including 2 years in Service Desk and 5 years in Technical Support. Skilled in troubleshooting, issue resolution, and delivering excellent customer assistance across various platforms. In addition to technical expertise, I have beginner-level experience in social media management, data entry, virtual assistance, email handling, and calendar management. My combined background in technical support and administrative tasks allows me to provide reliable, efficient, and organized service in both IT and remote work environments.
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