I am a dedicated and results-oriented Customer Service and Virtual Assistance professional with over a decade of experience in delivering top-notch support. Since 2012, I have worked in various call centers across the Philippines, gaining over 7 years of hands-on experience in handling customer inquiries, resolving issues efficiently, and creating positive client experiences through phone, email, and live chat.
In 2020, I transitioned into the Virtual Assistance space, where I’ve spent the last 5 years supporting e-commerce businesses and providing general VA services. I am highly skilled in multitasking, problem-solving, and clear communication, with a proven track record of maintaining high customer satisfaction.
