I am a dedicated and detail-oriented Healthcare Administrative and Client Support Specialist with over 4 years of combined experience in healthcare administration, prior authorizations & appeals, insurance verification, and customer service. I have a proven track record of handling provider and patient communications, multi-channel customer support, data entry, and documentation management in fast-paced environments.
Skilled in using tools such as Google Workspace, Microsoft Office, MS Teams, Zoom, Genesys, Avaya, PAS, PANDA, and RightFax, I can efficiently manage tasks like scheduling, email/inbox management, research, and record organization. I am highly adaptable, HIPAA-compliant, and committed to maintaining confidentiality and accuracy in all work.
I am now seeking opportunities as a Virtual Assistant where I can leverage my expertise to help businesses, entrepreneurs, and healthcare professionals streamline operations and deliver excellent client support.
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