With over nine years of experience in the BPO industry as a customer service representative, I have honed my skills in communication, problem-solving, and conflict resolution. My background includes working as an event photographer, where I developed a keen eye for detail and customer satisfaction, ensuring that every client's vision is captured beautifully. Currently, I am managing my own Shopify store, which has allowed me to apply my customer service expertise in a retail environment while gaining valuable skills in e-commerce and digital marketing. My journey reflects a blend of dedication, creativity, and resilience, traits that I consider essential for success in today’s competitive landscape.