Sure, I have over 4 years of experience working in customer service and sales support. In my previous account, I handled inbound and outbound calls, assisted customers with their concerns, and also did cold calling to generate leads. I was responsible for data entry tasks to keep records accurate, and I also worked as an appointment setter where I scheduled meetings between clients and our sales team. These roles helped me develop strong communication, organization, and multitasking skills, which I believe will be valuable in this position