Experienced Project Manager and Data Analyst with a demonstrated history in e-commerce, specializing in Amazon FBA reimbursements, compliance, and online reputation management. Currently leading initiatives at Go North AB, where I manage Seller Central accounts, create SOPs, and oversee Amazon-related data projects. Previously worked with 3-BG LLC, Thrasio Inc., and Nuwa Home LLC, focusing on data analysis, customer behavior insights, and Shopify operations. I have over six years of experience in customer service, working with leading BPO companies like JP Morgan Chase, Uber, and PayPal, managing customer inquiries, refunds, and account-related issues.