Responsible for analyzing customer service operations, identifying trends, and providing data-driven insights to improve service delivery and customer satisfaction. Bridges the gap between customer support and business strategy, ensuring that service metrics, processes, and tools align with company goals and customer needs.
Work Experience:
• Customer Service Analyst - 4 years
• Customer Service Associate - 6 years
• Online Seller - Mar 2019 - 2 years
• Facebook Ads Specialist - 3 years
• Make-up Artist - 4 years
• Sales Assistant - 16 years
• Service Crew - 3 years
Verified
