E-Commerce and Operations Professional with solid expertise in local store management and proper training in international e-commerce platforms. Skilled in utilizing tools such as Zyk Analytics and Auto-DS, AMP SaS Keepa . Background in BPO customer service and sales, as well as branch operations leadership. Strong capabilities in product listing optimization, performance tracking, customer engagement, and cost control, with extensive leadership experience in hospitality management. Proven ability to supervise teams, improve service quality, and drive business growth in both local and international settings.