Hi! I’m Jecel, a dedicated and reliable Customer Support and Virtual Assistant with experience in BPO (collections, sales, and customer service) and business operations. I have handled customer inquiries, account updates, payment arrangements, and problem resolution while maintaining professionalism and empathy. I am comfortable working in non-voice roles such as chat and email support, and I am confident in assisting customers and managing tasks efficiently. I also have experience in data entry, basic accounting, social media handling, and administrative tasks from managing our family business. I am detail-oriented, organized, and able to work independently with minimal supervision. As a first-time mom, I am looking for a stable work-from-home opportunity where I can contribute my skills while maintaining a good work-life balance. I am hardworking, patient, and willing to learn new tools and systems. I am available for part-time work (4–5 hours per day) and can start immediately. I would love to be part of your team and help your business grow. Thank you!