Operations and Sales Leader with 10+ years of experience in sales operations, CRM systems, business process transformation, and team leadership. Proven track record in designing Pipedrive CRM pipelines, automating workflows, and managing high-volume order operations for remote teams.
Experienced in aligning sales, design, and production teams to improve operational efficiency, increase workflow visibility, and deliver high-quality customer outcomes. Former Director of Business Transformation and Interim Director of Sales, leading process optimization and CRM automation initiatives.