I have almost six years of experience in healthcare, mainly focused on prior authorizations, insurance verification, and patient care coordination. I started with Optum, where I helped patients with pharmacy benefits and coverage. Most recently, I worked at Mochi Health, where I specialized in prior authorizations for branded and compounded medications, and also handled lab orders, medical records, and scheduling.
I’m very familiar with tools like Cover-----------ds, Availity, NaviNet, and payer-specific portals, and I always make sure to follow HIPAA guidelines. I want to be known as a worker who is reliable, detail-oriented, and patient-focused—someone who stays available and communicative throughout my shift and makes sure tasks are done accurately, on time, and with compassion.
