Customer Service & Client Relations – 1 year of customer service experience and 3 years in account management, handling client needs, resolving issues, and building lasting relationships.
Account & Credit Management – Previous experience in monitoring accounts, following up on payments, and maintaining accurate records.
Administrative & Virtual Assistance – Hands-on experience in email and chat support (Teleperformance – Agoda account, and IGT Pvt Ltd), managing correspondence, data entry, and scheduling tasks in remote work setups.
Technical Proficiency – Skilled in using computers, CRM tools, and communication platforms. Equipped with a reliable home office setup including computer, stable internet, webcam, headphones, backup power banks, and hotspot access.
Adaptability & Problem-Solving – Flexible in adjusting to shifting schedules, working across time zones, and eager to undergo training to expand skills.
Professional Communication – Strong written and verbal English skills with experience communicating with international clients across industries.
