Experienced Virtual Assistant and Customer Support Professional with more than 10 years of combined experience in the BPO industry and remote client support. Skilled in customer service, cold calling, outbound sales, retention, lead generation, administrative support, data entry, CRM management, and real estate support.
Experienced in working directly with clients remotely, handling tasks that require strong communication skills, professionalism, attention to detail, and reliability. Knowledgeable in sales and cold calling, including engaging with prospects, handling objections, qualifying leads, and maintaining positive client interactions.
Also experienced in the real estate field, assisting with client communication, lead follow-ups, appointment coordination, and administrative tasks. Comfortable handling phone support, email management, spreadsheet tracking, and accurate data logging while working independently in fast-paced environments.
A fast learner who is adaptable to different tools, systems, and workflows, committed to delivering high-quality work and excellent customer service.
