I help my clients deliver better customer experiences by providing technical support, CRM management, workflow automation, and day to day operational support. With 9 years of experience in customer service and technical support, I specialize in resolving account issues, troubleshooting software and system problems, managing tickets, supporting users, and keeping workflows organized. I have worked with SaaS platforms, real estate companies, and U.S. based businesses, supporting CRM systems such as HubSpot, Airtable, REsimpli, Podio, and GoHighLevel while maintaining Zapier automations and lead routing processes. I work closely with both technical and non technical teams to improve efficiency, reduce manual work, and ensure customers receive timely support. My expertise includes customer support, technical support, CRM management, Zapier automation, help desk operations, onboarding, ticket management, workflow optimization, and business operations support.
