Customer service and quality assurance professional with more than 2 years of experience in healthcare, e-commerce, and technical support. Proven track record in delivering exceptional customer experiences, ensuring compliance, and driving process improvements. Skilled in member services, quality analysis, and technical troubleshooting for smart devices, with strong expertise in communication, problem-solving, and cross-functional collaboration. Adept at working in fast-paced environments, meeting performance metrics, and fostering customer loyalty.
