Detail-oriented and empathetic Healthcare Customer Service Representative with over 3 years of experience supporting U.S. healthcare operations remotely. Skilled in-patient communication, insurance verification, claims processing, and medical documentation. Adept at using EHR/EMR systems, CRM platforms, and virtual collaboration tools to streamline workflows and ensure HIPAA-compliant service delivery. Proven ability to manage high-volume tasks while maintaining accuracy and professionalism.
