I am a seasoned Customer Service and Technical Support Representative with a total of 5 years worth of experience under the BPO Industry. I have worked for post paid mobile, both landline and Internet companies in the United States Australia and New Zealand covering the Era of Dial up and on to the helm of the fiber optics.
With my experience in the field of Information Technology, I am accustomed in using any CRM to manage the scope of work of any company that needs a Virtual Assistant. In the interest of making a difference in the up growth of a company, I make sure that any kind service a business offers, is delivered to its customers and clients at the highest quality possible.
Admittedly, I understand that there is no perfect system, but I am a strong believer of seamless transactions and coordination. Whether it be in the form of Technical Support or Customer Service I aspire make sure to create a win-win solution to any situation.
Experience also tells me that there will always be trade-offs. For my expertise, I only ask fairness and security of tenure for any business that might be interested in acquiring my services. I also understand that if take care of our business our business will also take care of us. I am a team player and only desire an opportunity to provide a better way of living for myself and for my family.
I look forward to meeting and working for you the soonest.
May good luck favor us all.