Health care virtual assistant |medical billing | patient support | administrative assistant

Profile
Versatile and detail-oriented professional with experience in medical billing, customer service, appointment setting, cold calling, and social media management. Skilled in managing revenue cycles, resolving billing inquiries, and ensuring accurate financial documentation. Proficient in insurance verification, prior authorization, and EHR systems such as AthenaHealth. Adept at handling outbound calls, scheduling consultations, and delivering outstanding client support. Recognized for strong communication, adaptability, and persistence in meeting business goals while maintaining high levels of customer satisfaction.

Core Skills

Medical Billing & Revenue Cycle Management

Insurance Verification & Prior Authorization

Customer Service & Patient Support

Social Media Management & Engagement

Appointment Setting & Scheduling

Cold Calling & Lead Generation

Objection Handling & Negotiation

Data Entry & Documentation Accuracy

CRM & EHR Systems (e.g., AthenaHealth)

Time Management & Multitasking