Prior Authorization, Front Desk Receptionist, Scheduling, Billing

Facilitated prior authorizations for dermatology services by coordinating directly with insurance providers, online portals, and third-party vendors to ensure timely approvals before patient appointments.
Verified patients' insurance eligibility and benefits to support accurate billing and service planning.
Assisted in managing patient referrals, scheduling laboratory tests, and arranging follow-up procedures to ensure continuity of care.
Maintained accurate and up-to-date medical records in compliance with HIPAA and other healthcare regulations.
Responded to patient phone inquiries, providing assistance with appointment scheduling and billing concerns.
Recorded and tracked billing and claims activities to ensure proper documentation and follow-up