Detail-oriented and adaptable professional with a Bachelor’s Degree in Information Technology and diverse experience across digital marketing, BPO, and healthcare support. Brings three years of video content creation experience in an SEO agency, supported by studies in Social Media Marketing and Leadership and Management completed in Australia. Experienced in hospital-based customer service with strong knowledge of healthcare operations and patient-centered support. Demonstrates excellent administrative, communication, and organizational skills, with a strong commitment to accuracy, efficiency, and professionalism.