Experienced Operations & Client Support Specialist CRM & Workflow Optimization 15+ Years in BPO Leadership
Versatile and results-driven, I bring over 15 years of experience leading teams, streamlining operations, and supporting clients across healthcare, finance, retail, and retirement services. Skilled in CRM platforms like GoHighLevel, Salesforce, and MailChimp, I specialize in workflow automation, technical troubleshooting, and multi-channel support. I thrive in fast-paced environments and am passionate about building systems that scale and teams that succeed.
