I am a motivated and service-oriented Customer Support Representative with over 3 years of BPO experience handling email, chat, and live support. I specialize in delivering high-quality customer care, resolving issues quickly, and maintaining 90%+ CSAT scores.
My background includes assisting global clients with billing, technical support, food delivery, and product concerns while ensuring SLA and QA compliance. I excel in de-escalating irate customers, processing refunds/credits, and keeping CRM records accurate.
I am detail-oriented, adaptable, and a fast learner—ready to provide professional, reliable, and empathetic support as your remote tea-----------mber.
